📢 Important Compatibility Notice

⚠️ Before You Buy: This is an advanced AI-driven module and requires BeikeShop v3.0 or higher to be installed and function correctly. 💡 Environment Requirements: Your server must support MySQL 9.0+ (for native VECTOR data type support) and PHP 8.2+.

🌟 Plugin Overview

Front-end AI Smart Assistant Knowledge Base is a next-generation AI shopping assistant tailor-made for BeikeShop stores.

Unlike traditional, rigid keyword-based chatbots, this plugin harnesses cutting-edge Embedding Vector Search technology and an Agent-based dialogue framework. By automatically learning from your store's articles and knowledge base, the AI interacts with your customers just like a real sales representative—delivering natural, fluent, and accurate answers to pre-sales and post-sales inquiries. Featuring a sleek floating front-end widget, it seamlessly integrates into your store's design to boost conversion rates and drastically reduce manual customer service costs.

✨ Core Features & Highlights

• 🤖 Comprehensive Support for Leading AI Providers Built-in integration with major global and regional AI services, including Tongyi Qwen, Zhipu GLM, Kimi, Ollama (for local private deployment), OpenAI, and Azure. It also supports custom OpenAI-compatible endpoints, allowing you to switch LLMs effortlessly.

• 🧠 Millisecond Vector Search Knowledge Base Utilizes MySQL 9.0+ VECTOR type storage to save article Embedding vectors, retrieving the most relevant knowledge via cosine distance. It supports multi-language search and cross-language fallback, meaning the AI can precisely answer queries even if customers ask in niche languages.

• ⚡ Ultra-Fast SSE Streaming Replies Supports Server-Sent Events (SSE) streaming output, allowing users to see the AI generate answers word-by-word in real time. Optimized specifically for customer service by disabling Qwen's thinking mode, significantly reducing first-token latency.

• 🌐 11 Languages Supported for Global eCommerce Native support for Simplified Chinese, Traditional Chinese, English, Japanese, Korean, German, French, Spanish, Italian, Russian, and Indonesian, perfectly adapting to globalized independent storefronts.

• 🔄 Automated Vector Sync & Visual Management Supports custom Knowledge entries and PageKnowledge sources. When you create, update, or delete articles in the admin panel, the system automatically triggers vector data rebuilding, with queue-based asynchronous processing to avoid any impact on front-end performance.

• 🎯 Smart Intent Identification & Relevance Filtering Automatically recognizes meta-questions like "What can you do?" or "What features do you have?" and immediately responds with predefined descriptions, saving your LLM token usage. Includes dual-layer filtering (cosine distance threshold + keyword matching) to prevent irrelevant or hallucinations in answers.

• 🔗 Precise Reference Source Alignment The AI displays only the exact article links it explicitly references in its reply. This guides customers to relevant pages, boosts credibility, and enhances internal linking SEO.

• 🛡️ Enterprise-Grade Security Protection Integrated with a core security module featuring message length restrictions and Prompt Injection Detection to block malicious inputs and ensure safe, compliant AI interactions.

⚙️ Technical Specifications (For Developers & Admins)

• Architecture: Built on top of the Laravel AI framework, utilizing the Agent pattern to encapsulate conversational logic.

• Customer Service Optimization: Fine-tuned Agent settings (Temperature 0.4, MaxTokens 512, Qwen reasoning mode disabled) to guarantee precise, concise, and on-topic responses.

• Embedding Model Compatibility: Supports various embedding models including text-embedding-v3/v4, embedding-2/3, nomic-embed-text, etc.

• Configurable Vector Dimensions: Supports dimensions of 512, 768, 1024, 1536, and 3072 to adapt to different AI model requirements.

• DevOps Tools: Provides an efficient Artisan command-line tool to rebuild vector data for all or specific languages with ease.

🚀 Why Choose This Plugin?

1. Boost Conversion Rates: Provide 24/7 instant answers to pre-sales questions, turning hesitant visitors into confident buyers.

2. Cut Operational Costs: Automate over 80% of repetitive, routine inquiries, allowing your human staff to focus on complex order fulfillment.

3. Cutting-Edge Yet Simple: Powered by native MySQL 9.0 vector capabilities—no need to configure complex, expensive third-party vector databases, ensuring extremely low maintenance costs.